A day in the life of customer service at Telelift

Every complex system that runs reliably needs people who put their heart, knowledge, and commitment into it—like our service technician Michael Moser. He has been an indispensable part of our team for more than 25 years and supports systems in Baden-Württemberg, Switzerland, and beyond. His decades of experience and versatility make him a true expert who is trusted by both customers and colleagues.

Mr. Moser’s everyday life is anything but routine: repairs, troubleshooting, checking safety equipment – he masters every challenge with technical know-how and an eye for the essentials. Whether it’s state-of-the-art systems or those that have been in use for over 40 years, Mr. Moser knows the systems inside out and ensures that everything runs smoothly.

As the first point of contact for customers on site, he is not only a technician, but also a problem solver and advisor. His rapid response time on call shows how committed he is to his work. He also keeps track of important spare parts so that our processes run smoothly at all times.

What makes Mr. Moser special is his passion for technology and his enjoyment of the varied tasks that combine mechanics, electronics, and software. His dedication plays a key role in ensuring that Telelift systems operate efficiently, safely, and reliably.

A big thank you to Mr. Moser and all his colleagues for their daily commitment!