UX optimization for libraries

UX optimization in libraries means specifically improving the user experience of all library services—so that people can use libraries easily, efficiently, and enjoyably, both on-site and digitally.

Today, an outstanding user experience encompasses more than just a large selection of books. Among other things, it is about designing processes in such a way that users can return their media and find new books quickly, easily, and conveniently.

Automated book return systems make the return process quiet and intuitive – without long waiting times or complicated procedures. Automatic book sorting ensures that media are pre-sorted immediately and are quickly available for the next user.

In addition, automated transport across multiple floors or longer distances enables smooth logistics in the background without employees having to move books manually. This leaves more time for personal attention to visitors.

Das Ergebnis: Ein schnellerer, komfortablerer Service, der die Zufriedenheit Ihrer Nutzer deutlich steigert.