Media flow 24/7: Stress-free returns

Libraries today face growing demands: rising user numbers, high return peaks, a shortage of skilled workers, and the desire for 24/7 self-service are making traditional manual processes increasingly inefficient.

Automated return, sorting, and transport systems can provide noticeable relief here. Studies show that around 58% of libraries report measurable efficiency gains, 52% benefit from greater accuracy in media circulation, and 47% see a noticeable reduction in employee workload.

Especially during peak times, modern systems such as RFID-based return machines and fully automated sorting solutions enable fast processing of multiple media at the same time, reduce queues, and ensure that books are immediately available again.

The reduction in workload allows employees to focus more on customer-oriented tasks instead of investing time in manual return entries or sorting work.

Our integrated solutions make this automated workflow a reality:

• Return machines: Fast returns, automatic posting, and direct account updates
• Sorting & Transport: Precise sorting according to defined criteria and automatic transport across multiple floors
• UniSortCar™: Fully automatic loading and unloading for continuous media flows
• UniSafeCar™: Gentle transport for sensitive, historical, or valuable items

The result: more efficient processes, optimized space in the entrance area, immediately available media, and satisfied visitors—even during peak times.